Below is a brief description of this vacancy

This page outlines the vacancy and the key skills and responsibilities for the role.



Customer & Business Services Officer

Bellingen Shire Council - Full Time

Bellingen, Australia

Reference: 5525618

Are you interested in being part of a national award-winning Customer and Business Services team?

Salary range between $53,000pa and $61,000pa, depending on experience.

Bellingen Shire Council presently has a vacancy for a Customer & Business Service Officer. A can-do attitude and a commitment to quality customer service are key attributes for this important customer focused role.

You will be part of a team of multi-skilled and flexible customer service staff who provide the first point of contact to our community as well as complete a range of administrative and support services to various Council departments.

As a Customer and Business Services Officer, you will be a fundamental Council team member, responsible for promoting a positive and professional image of the Council through the provision of excellent service to our community.

Essential requirements (selection criteria):

  • TAFE Certificate 3 in Office or Business Administration, secretarial studies or equivalent
  • A minimum of 2 years' administrative support experience
  • Demonstrated commitment to and experience in delivering high-quality customer service face to face and over the telephone
  • Competent skills in Microsoft Office at an intermediate to advanced level
  • Demonstrated practical skills and experience in cash handling
  • Attention to detail and demonstrated accuracy in work completed
  • Professional written and verbal communication skills
  • Demonstrated ability to multi-skill and commitment to continuous learning
  • Demonstrated time management and organisational skills with the ability to multi-task and achieve deadlines

So, if you are a great communicator and can relate to a diverse customer base with proficiency in the operation of Microsoft Office applications and other computer-based programs, as well as the ability to work cooperatively and contribute to a dynamic team environment, apply now.

Boost your application by attaching a brief covering letter outlining how your experience matches our selection criteria.

Are you interested in being part of a national award winning Customer and Business Services team?

Bellingen Shire Council presently has a vacancy for a Customer & Business Service Officer on a fixed term 12 month contract. A can do attitude and a commitment to quality customer service are key attributes for this important customer focused role.

You will be part of a team of multi-skilled and flexible customer service staff who provide the first point of contact to our community as well as completing a range of administrative and support services to various Council departments.

As a Customer and Business Services Officer you will be a fundamental Council team member, responsible for promoting a positive and professional image of Council through the provision of excellent service to our community.

Essential Requirements (Selection Criteria)

  1. TAFE Certificate 3 in Office or Business Administration, secretarial studies or equivalent.
  2. A minimum of 2 years administrative support experience.
  3. Demonstrated commitment to and experience in delivering high quality customer service face to face and over the telephone.
  4. Competent skills in Microsoft Office at an intermediate to advanced level.
  5. Demonstrated practical skills and experience in cash handling.
  6. Attention to detail and demonstrated accuracy in work completed.
  7. Professional written and verbal communication skills.
  8. Demonstrated ability to multi-skill and commitment to continuous learning.
  9. Demonstrated time management and organisational skills with the ability to multi-task and achieve deadlines.

So, if you are a great communicator and can relate to a diverse customer base with proficiency in the operation of Microsoft Office applications and other computer-based programs, as well as the ability to work cooperatively and contribute to a dynamic team environment, apply now.

Boost your application by attaching a brief covering letter outlining how your experience matches our selection criteria.

Salary Range between $52,000pa and $60,000pa depending on experience.


Applications Close: 27 Jun 2021